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It buyers guide

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Read This Guide and You’ll Discover:

  • A clear understanding of the most common IT service models and which one may fit your business.
  • A better way to compare proposals without letting price drive the entire decision.
  • A sense of where extra fees, contract gaps and cybersecurity exclusions can show up.
  • The key questions to ask before choosing a provider and what to look for in their answers.
  • A clearer picture of what strong backup and disaster recovery should include.

What Our Clients Are Saying About Our Services:

★★★★★

Troy Ritchie at Contact PC is absolutely fantastic! He always...

Troy Ritchie at Contact PC is absolutely fantastic! He always gets back to me incredibly quickly whenever I need help, and I can almost always get a same day appointment. He is extremely friendly, knowledgeable, professional, and proficient with anything we need.

Troy helps everyone at AXL Academy with all of our IT and technology needs, and he always makes the process easy and stress free. No matter what issue comes up, we know we can count on him to help us get it resolved quickly.

We are incredibly lucky to have Troy and Contact PC as our go to resource for all of our technology needs. The level of service, responsiveness, and expertise he provides is truly exceptional. I cannot recommend Troy and Contact PC highly enough!

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I cannot say enough wonderful things about ContactPC, James, and...

I cannot say enough wonderful things about ContactPC, James, and Chip. They are an incredibly honest company willing to think outside the box and provide solutions. The knowledge level is far superior to any other IT company I have worked with in the past. We will forever be a client of ContactPC.

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We've been working with ContactPC, and they have been a...

We’ve been working with ContactPC, and they have been a fantastic partner. Before bringing them on, IT issues were a constant distraction for our management team. Now, they handle everything so reliably that we rarely have to think about IT and can focus entirely on running our business. Highly recommended!

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The team at ContactPC has been an invaluable IT partner...

The team at ContactPC has been an invaluable IT partner for my organization.

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What a great team to work with, they keep our...

What a great team to work with, they keep our systems safe and up to date, they are always prompt when sorting out our issues or offering technical advice. Our business would not run as smoothly without them.

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The biggest difference is trust — we know they’re looking out for the long-term success of our business.

The biggest difference is trust — we know they’re looking out for the long-term success of our business.

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We no longer feel like we’re managing vendors and technology problems alone.

We no longer feel like we’re managing vendors and technology problems alone.

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Their guidance has helped us avoid mistakes, improve efficiency, and make better long-term decisions.

Their guidance has helped us avoid mistakes, improve efficiency, and make better long-term decisions.

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We value the relationship because they bring ideas, insight, and perspective from working with many different businesses.

We value the relationship because they bring ideas, insight, and perspective from working with many different businesses.

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They’ve helped us simplify our environment, improve security, and create much more confidence in our day-to-day operations.

They’ve helped us simplify our environment, improve security, and create much more confidence in our day-to-day operations.

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Technology conversations are now tied to business goals and planning — not just support tickets.

Technology conversations are now tied to business goals and planning — not just support tickets.

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We appreciate having a team that helps us think ahead instead of always reacting after something goes wrong.

We appreciate having a team that helps us think ahead instead of always reacting after something goes wrong.

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